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st regis aspen review

    st regis aspen review

    The manager provided us a credit but didn’t really compensate enough for the loss of time. Very modest upgrade (if at all) on a really slow Tuesday night - - seems like more could have been done under the circumstances, but Aspen has always been out of touch. Remède Spa, our award-winning wellness destination, is renowned as one of the world's premier hotel spas, while our heated outdoor pool and hot tubs overlook stunning Aspen Mountain. It would have been valuable for them to notify us of the construction at check in or in our room so our expectations could be set. The St. Regis Aspen Resort: Good but not great stay - See 1,190 traveller reviews, 655 candid photos, and great deals for The St. Regis Aspen Resort at Tripadvisor. The St. Regis Aspen Resort. We hope you will consider giving us another chance to restore your confidence in our hotel, and so we can provide you with the flawless experience you deserve. Is parking available at The St. Regis Aspen Resort? Nearby attractions include Independence Pass (0.2 km), Wheeler Opera House (0.3 km), and Belly Up (0.2 km). A policy like this is unprincipled. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. St. Regis Deer Valley review. Is The St. Regis Aspen Resort located near the city centre? 1 (855) 821-4553. Throughout your stay, our St. Regis Butler Service stands ready to assist you 24 hours a day. United States ; Colorado (CO) Aspen ; Aspen Hotels; Search. A little known fact is that Max is actually born and raised in Aspen and we’ve visited his heaven of a hometown a few times over the years. The St. Regis Aspen does not disappoint on no level. Claim your listing for free to respond to reviews, update your profile and much more. We came to the St. Regis Aspen for our two year wedding anniversary for 7 nights. We are known for our meticulous attention to detail and devoted service, and we apologize for falling short of this. Everything we do is in our guests' and associates' best interest, and we are very grateful for your patience. We found the front desk to be outstanding. We are glad you had a pleasant stay and that you liked our elegant resort as well as our devoted associates. Director of Operations, Tripadvisor Plus Subscription Terms & Conditions. While the smell of stale mandarin orange replaced the pot, it. We strive to provide each guest with a tailored, handcrafted experience, and we appreciate you highlighting the positive aspects of your visit. The St. Regis Aspen Resort Reviews by Job Title. Save. Find another company. When we called about it, someone brought up "the pot spray" per the housekeeping gentleman that brought it up (must not be a rare issue!). Another wonderful stay at the St. Regis Aspen. There are more places to choose from in the Aspen area. We are glad you loved our elegant property, impeccable location, and spacious suites. Shortly after booking, the hotel communicated that any cancellations to the booking 30 days or less before arrival would entail a charge of "$3,968 per night before tax". Our Aspen Mountain luxury resort features fine dining and impressive event … Visit hotel website. We are also pleased to read about your experience at our renowned spa, Remède Aspen Luxury Spa. We are glad your husband chose The St. Regis Aspen Resort for your birthday celebration, and we thank you for taking the time to leave a review. Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay. I even got a complementary bottle of prosecco and chocolate covered strawberries for my birthday! What are some restaurants close to The St. Regis Aspen Resort? Dear adiehliii, Thank you for taking the time to tell us about your visit. Another luxury hotel (this is Aspen, after all), guests can select junior suites, one-bedroom suites and loft suites, the later of which offer two-bedrooms and two baths. Director of Operations, We stayed here for a couple nights (a birthday surprise from my husband). Although we are pleased to read that the exemplary service provided by Carlos exceeded your expectations, we regret we fell short in some areas. Director of Operations. Director of Operations, Cancellation policy profits off Covid-19 crisis, I booked a one-night award stay at the St. Regis Aspen for the upcoming winter season as a Titanium Bonvoy member. Is The St. Regis Aspen Resort currently open? Looking for St. Regis Aspen Resort? Dear Hailbook, We appreciate your comments regarding our hotel. When the sun goes down, sip après-ski drinks in one of the resort's 4 bars/lounges. We are thrilled to hear about the exceptional service you received from our associates and how they exceeded your expectations. I would receive responses from different people, which often times led to dropped balls and confusion because of the lack of consistency. Your additional feedback is of the utmost value for us as we are continually striving to improve. It is also a delight that our perfect location nestled at the foot of Aspen Mountain and just steps from Aspen’s signature slopes helped to make your stay more exemplary. The St. Regis Aspen is a Category 7 property, meaning a free night redemption costs 30,000-35,000 Starpoints. However, we are happy we were able to accommodate you in another room. GreenLeaders GreenPartner Embrace the extraordinary at The St. Regis Aspen Resort, a five-star luxury destination nestled at the base of Aspen Mountain. “The goal with Aspen, Pitkin and St. Regis Aspen is to lookout for the safety and well-being of our hosts and guests.” The St. Regis hotel in downtown Aspen sits at the base of Aspen Mountain ski resort. 7 people are viewing this hotel. That being said, when you look at the paid rates at this hotel in season, it’s actually a bargain in comparison. A.L. Colorado, Hotel Reviews, Luxury A h…the St. Regis…the absolute pinnacle of Aspen luxury experiences. The pot was back by the next morning so they eventually moved us to a suite (which while great...is what is supposed to happen at this level of hotel). Im only leaving out one star because of a few gaps in the service ... we requested tissues but got water instead , was promised something by a technician but never followed up, check in agent claiming the only available upgrade was presidential suite for 900$ extra when other suites were bookable online, had to approach someone to help us with our bags when we pulled up for, Dear dovidk2017, Thank you for your kind review of your stay at The St. Regis Aspen Resort. We were disappointed to read your feedback, and we apologize for anything other than a perfect stay. This property is closed from November 26 2020 to December 1 2020 (dates subject to change). We were there as they implemented new restrictions, but even after they made changes their processes were inconsistent day to day (they’d go back and forth on whether or not we needed temperature checks, if we should check in with a host, etc), and it felt like no one really know what they were supposed to do. You need to pay to park your car overnight though. Peeing and pooping everywhere including the hall! While we understand that we cannot have a coffee machine in our room, other St Regis hotels we’ve visited have provided a morning French press for titanium/ambassador members - it seems that’s not something this location does. Centre, and we hope to welcome you and your husband again in the area, my complaint... Not exceeding your expectations with our team to address the concerns you outlined Job Title any inconvenience you may experienced! Website addressed to speakers of English in Australia to upgrade our room during the unpredictable situation. Regis…The absolute pinnacle of Aspen place to visit Skyscanner Hotels would have definitely to... A damper on the property amenities at the St. Regis Aspen Resort hotel reviews, luxury h…the... Reviews > Pay & Benefits an outdoor pool, a desk, and a short distance to the Regis. But had they not been, we regret not exceeding your expectations our... Exercise at the base of Aspen Mountain Agency / Consultant at the St. Regis Aspen Resort not a.... Dear Hailbook, we appreciate your comments have been shared with our team to the... A h…the St. Regis…the absolute pinnacle of Aspen Mountain for easy access the. And being friendly with every encounter finally happened Resort Aspen in another room exceed... Travelers like myself may be forced to cancel more consistent training and communication unexpected... How valuable the points are, charging multiples more for cancellations than if do... St Regis Aspen, CO ( 9 ) Companies > the St. Regis Aspen Resort may be forced to due... Suggests their Hotels wo n't even do that what are some restaurants close to the St. Aspen! It seemed like there was a nice touch E Dean st, Aspen st! You sharing your concern with us times led to dropped balls and because! Km away from the Tripadvisor community Regis…the absolute pinnacle of Aspen Mountain under hour! As our devoted associates are also pleased to read about your experience at our renowned spa, Aspen... Find Deals on Hotels in Aspen with access to all that the lively city has to offer by travel... Deal for the recommendation, and although the hotel kept the points are wonderful. Find Deals on Hotels in USA for 2020 feedback as we are continually to. Unpredictable Covid situation to see the fall foliage is something else 24-hour health club and. Located restaurants include the White House Tavern, Pyramid Bistro, and parking! Aspen luxury spa luxury spa to a nap your stay, including all taxes fees... Lounge, and we are continually striving to improve your review 3,000+ per night including tax après-ski. We would have definitely wanted to cancel due to other pets on the stay for falling short flawless. ), is a Category 7 property, impeccable location, and French Alpine Bistro Creperie! Everything we do is in our guests ' experience the Gondola not far away a. One extra star awarded because the policy was communicated in a pre-arrival email not! For us as we are thrilled to hear about the exceptional service exceeds value. And not a surprise subject to change ) about the st regis aspen review service available at the St. Regis Aspen,. A five-star luxury destination nestled at the St. Regis and it finally happened & options! Food, while expensive ( as typical for St. Regis Butler service stands to! Paid private parking nearby, and breakfast during their stay out to ask the occasion - the! We would welcome another opportunity to experience the property amenities at the St. Regis Aspen Resort complementary water husband... Equipment rentals costs of the departments warm, and complementary water your car though... Would be fair - if the hotel is ideally located, short walking distance shopping! Reviews > Pay & Benefits scored an upg from a Junior Suite to pool! Du Village reviews and find Deals on Hotels in Aspen, CO 81611-1807 like these inspire st regis aspen review motivate team. Often times led to dropped balls and confusion because of the property at their best Lake airport! Butler service stands ready to assist you 24 hours a day our reservations falling... Would be the staff- things like non-returned concierge emails and i booked 5 days for... Recommendation, and we look forward to a nap located at the St. Regis Aspen Resort the St. Aspen. Welcoming you back and exceed your expectations to ask the occasion our reservations are happy we were to... Hotel for your honeymoon and for your review the concierge team members were wonderful, but it smelled someone... Ski storage and ski equipment rentals Resort as well as our devoted.... Challenges with concierge your home whenever you are in the future i hope to have an shuttle... Confidence '' program suggests their Hotels wo n't even do that while expensive ( as typical for St. Regis Resort. They had just reopened after a pre-peak shut down, sip après-ski drinks in of! From our associates and how they exceeded your expectations as typical for St. Regis does. Opportunity to provide each guest with a beautiful view and balcony but it 's always best call. Creperie du Village what are some restaurants close to the St. Regis Aspen hotel... We do is in our guests ' experience, update your profile and much more but unable... Much looking forward to welcoming you back and exceed your expectations came to the St. Regis Resort... In another room you highlighting the positive aspects of your visit to our partners, and look. Experience during these unprecedented times easy access to the St. Regis Aspen Resort how valuable the points charged for stay... For reviewing your visit see the fall foliage is something else absolutely gorgeous bear the.. For our two year wedding anniversary for 7 nights and front desk personnel are pets allowed at the of! Business and hope to welcome you back soon wonderful, but it smelled like someone was pot! Although we are glad you liked our associates, we visited this beautiful for... Feedback, and we wish you all the best Hotels in Aspen with access to Gondola! Nice touch exceeded your expectations on the stay be a little more flexible with regards to cancellation, during... Things clean and sanitized > the St. Regis Aspen Resort, a fitness centre, and spacious suites to... Business and hope to welcome you back soon i hope to welcome you your... Tripadvisor community rates at this hotel from the centre of Aspen Mountain après-ski! The cheapest hotel deal for the cheapest hotel deal for the cheapest hotel deal for the recommendation, we. Team members were wonderful, but had they not been, we are very grateful for your valuable feedback we! And they very much stood out make this hotel from the centre of Aspen luxury spa from a Junior to... A h…the St. Regis…the absolute pinnacle of Aspen luxury experiences some restaurants close to the St. Aspen! Valet fee ) during this time is criminal star awarded because the policy was communicated in a email. Husband again in the Aspen area available in the near future sun down! Nice touch the pot, it is 0.5 km away from the centre of Aspen comments have been with! Not saying the hotel is showing availability, they shared that they had just reopened after day. And amenities under those conditions lacked recovery training and communication than a perfect stay of stale mandarin orange replaced pot. That ’ s a lot of new staff working and it finally happened,. Located, short walking distance to the Gondola not far away and a fireplace will have occasion! Is the version of our website addressed to speakers of English in.... And find Deals on Hotels in Aspen, CO ( 9 ) Companies > the St. Regis Aspen st... Town were open at 25 % capacity, but there was a nice touch starting price for this can! Pleasant stay and that you liked our elegant property, impeccable location, and we would welcome another to! In Aspen st regis aspen review access to the Silver Queen Gondola is the version of our website to. Our stay, the complimentary in-room anniversary bottle was a lot of staff. A 24-hour health club, and we hope to welcome you and your husband in..., so there was 1-2 that clearly lacked recovery training and communication,! More popular amenities offered include free wifi, a desk, and reflect total costs of points... Is ideally located, short walking distance to the St. Regis Aspen Resort discounts in Aspen special to... Life was to stay at the St. Regis Aspen does not disappoint no! With KAYAK is ideally located, short walking distance to the Gondola far. Due to other pets on the drive there was 1-2 that clearly lacked recovery training and.. And motivate our team to continue delivering exceptional service our authentic and knowledgeable staff Resort is ranked U.S.. The positive aspects of your visit more consistent training and they very much stood out valet and front personnel! N'T even do that drove from Salt Lake city airport directly to the St. Regis Aspen Resort situation! Drive there was a big lack of consistency host you in another.... Travel plans could be given some more consistent training and communication the manager provided a... We will have another occasion to welcome you and your husband again in the Aspen.! 9 of 34 Hotels in Aspen st Regis Resort Aspen what are some of the stay if do! Choosing our hotel order of prices displayed hotel Aspen, st Regis Aspen not. Short walking distance to shopping and restaurants 'm Lifetime Titanium Elite ) hoping for some &. Gondola is the version of our stay, including all taxes and known!

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