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aetna claims phone number

    aetna claims phone number

    Aetna Better Health of New Jersey encourages providers to electronically submit claims, through Emdeon. Do you have Aetna insurance through an employer or are you a Medicare member? Important: Medical providers must submit using the payer ID #’s in the Professional-CMS 1500 only grid above. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. I practice independently and I want to contract with Aetna. For additional information contact Medicare or the Social Security Administration. Or you can mail hard copy claims or resubmissions to: Aetna Better Health of … To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). State. This is the phone number for the corporate contact center they do not have access to member accounts but they can provide aetna member services contact information. Contact Us We want to hear from you. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. Aetna Medicare PO Box 7762 London, KY 40742 . You can also mail hard copy claims or resubmissions to: Aetna Better Health of California. In order to have the best experience on Aetna.com, Javascript needs to be enabled. *Phone number Why do we ask for your telephone number? To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Common problems addressed by the customer care unit that answers calls to 877-238-6200 include Get insurance, Renew coverage, Make a claim, Delayed claim, Coverage question and other customer service issues. You can also mail hard copy claims or resubmissions to: Aetna Better Health of California. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Provider termination form and directory update. Aetna Medicare P.O. P.O. You can mail paper claims to Aetna Better Health at the following address: Aetna Better Health PO Box 60938 Phoenix, AZ 85082. Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. Aetna health insurance claims phone number. If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. Address: 800 Crescent Centre Drive, Suite 200 Franklin, TN 37067 Learn more about private mode. Contact your Provider Services representative at 1-855-232-3596 for more information on electronic billing.. Or you can mail hard copy claims or resubmissions to: You are now leaving the Aetna Dental Web site and linking to ClaimConnect*. We’re here to answer your questions to help you stay healthy. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. You can also contact Medicare or the Social Security Administration. A page with various contact information related to specific plans for small groups. aetna health insurance contact number If you prefer to contact Member Services with this public form, please complete the information below. A key factor in getting claims processed in a timely manner is correct claims submission. ASA and Meritain - use phone number on member’s ID card; BRCA genetic testing (precertification and information) - 1-877-794-8720; Claims – if you have questions about claims, contact the Provider Service Center (see list below) Credentialing - 1-800-353-1232; Dental providers - 1-800-451-7715; Disease management programs - 1-866-269-4500 To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Note: The clearinghouses cannot accept and convert paper ADA claims for electronic submission. The … Yes Aetna and Banner Health provide certain management services to Banner|Aetna. Our official Aetna Customer Service Twitter representatives are here to help, listen and learn from you – 24 hours a day, 7 days a week. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. Aetna billing Address and Phone number, appeal, fax number AETNA Billing Address Aetna has more address but usually accept all the claims whatever address you submit from the below list. ... Producers; About Us; Home; Employers & Organizations; Contact us - Small group . I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. Exception: For workers' compensation network in Texas, do not apply online; instead, call 1-800-937-6824. Excludes- All Professional CMS1500 and all Institutional UB04 claims . Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. Huatai fronted members. 2020. Use the following Provider ID number 46320 when submitting both CMS 1500 and UB 04 claims to the health plan. Medical professionals or part of a medical group, Other networks (including our First Health, Medicare Part D, and Workers’ Compensation Networks), Submit a medical or behavioral health question or comment, Submit National Provider Identifier (NPI), Submit National Provider Identifier (NPI) exemption, Request clinical review criteria for New York State Residents. Aetna Student Health Agency Inc. is a duly licensed broker for student accident and health insurance in the Commonwealth of Massachusetts. Aetna Dental works with ClaimConnect TM offered by EDI Health Group (EHG) to provide easy access to check patient eligibility, file a claim, check claim status, view patient rosters and Electronic Remittance Advice. Independent retail pharmacies Name, address and phone number of the pharmacy contact person, Name and title of the authorized agreement signer. Aetna does not discriminate in providing access to health care services on the basis of race, disability, religion, sex, sexual orientation, health, ethnicity, creed, age or national origin. Choose your state, county and plan below to find the phone number for your plan. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Aetna Appealing Address for Providers: Aetna-Provider Resolution Team. Independent non-retail pharmacies Aetna's 800-962-6842 Claims Department Number This Aetna phone number is ranked #6 out of 13 because 36,156 Aetna customers tried our tools … EMPLOYERS. If you missed Open Enrollment, please contact your HR representative immediately. Phone: 800 264.4000. Address: 800 Crescent Centre Drive, Suite 200 Franklin, TN 37067 For other language services. We've combined the strength of PreferredOne's local networks with the national access of the Aetna Signature Administrators network. I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. We ask for your phone number so we may call you to schedule an in-person appointment at a time that’s convenient for you. State. Learn more >, Aetna.com works best with Safari 8 and above. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). 2021. Phoenix, AZ 85082-6125 Resubmitted claims should have “resubmission” marked clearly on the claim form to avoid being denied as a duplicate. *Phone number Why do we ask for your telephone number? Each insurer has sole financial responsibility for its own products. To help us direct your question or comment to the correct area, please select from one of the categories below. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. A page with various contact information related to specific plans for small groups. Details: Phone number. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Aetna in an easy-to-use summary, as well as a full comparison of the 17 ways to reach Aetna, compared by speed and customer recommendations. Email: AetSSIinformation@aetna.com. Make and manage your claims ... Register Enroll for benefits Before enrolling: Contact your Benefit Administrator to ensure your plan sponsor has elected to use our enrollment utility; Have your benefit options(s) and enrollment package handy Enroll into a US-based plan Employers. The address to which Aetna claim forms should be sent is as follows: Aetna Inc. P.O. Note: If you are a hospital based provider seeking to join an already contracted group, you do not need to complete the application independently. There are several ways you connect with us. I am a non-physician health care professional who wants to be available for selection as a primary care provider (PCP), and my state regulations allow me to serve as a PCP. Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. We'll need to terminate your existing agreement with us. Or. I may or may not be employed by an Aetna-contracted provider. Do you have Aetna insurance through an employer or are you a Medicare member? Phoenix, AZ 85082-6125 Resubmitted claims should have “resubmission” marked clearly on the claim form to avoid being denied as a duplicate. If you missed Open Enrollment, please contact your HR representative immediately. Aetna Medicare P.O. Learn how to change your browser settings to enable Javascript. … To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Coronavirus (COVID-19) is a contagious respiratory illness caused by a virus. Recourse if a claim is denied. Member services: claims and pre-authorization Telephone: +86-400-881-1269 Fax: +86-216-326-8525 Email: AGBChinaServicesShanghai@aetna.com. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. Apply to join the workers’ compensation network in New York. You can also contact Medicare or the Social Security Administration. Choose your plan year. This question helps us get you to the correct log-in screen. We refer to these providers as being in our network some of our benefit plans pay for services from providers who are not in our network. Sutter Health | Aetna is an affiliate of Sutter Health and its affiliates (Sutter) and of Aetna Life Insurance Company and its affiliates (Aetna). It's easy to update a provider address, phone number, fax number, email address or initiate an out-of-state move or a change in provider group. *Phone number Why do we ask for this. Aetna Directory. Phone number. We respond to messages from 8am-6pm EST, Monday-Friday. Box 359. Plan Name. Claims and Resubmissions. Box 981106 El Paso, TX 79998-1106. Use the following Provider ID number 46320 when submitting both CMS 1500 and UB 04 claims to the health plan.. Plan Name. Mail: Aetna Better Health of Kansas 9401 Indian Creek Parkway, Suite 1300 Overland Park, KS 66210. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. If you missed Open Enrollment, please contact your HR representative immediately. California only: Aetna Dental P.O. Get coronavirus facts . Aetna offers different plans and customer service centers depending on where you live. We’re here to help you focus on promoting wellness and improving patient outcomes. Contact Us; Close Menu; Stay informed about coronavirus. Aetna Student Health Agency Inc. is a duly licensed broker for student accident and health insurance in the Commonwealth of Massachusetts. Box 981106 El Paso, TX 79998-1106. Important: Medical providers must submit using the payer ID #’s in the Professional-CMS 1500 only grid above. Member Services - HMO: ID cards, Claims & Eligibility Questions,Precertification/Claim Assistance: 888-702-3862: Claims Mailing Address . Box 981106 El Paso, TX 79998-1106. A key factor in getting claims processed in a timely manner is correct claims submission. If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. To help us direct your question or comment to the correct area, please select a category below. Aetna Dental works with ClaimConnect TM offered by EDI Health Group (EHG) to provide easy access to check patient eligibility, file a claim, check claim status, view patient rosters and Electronic Remittance Advice. Paper Claims: Aetna Better Health of Kansas - Claims. If you missed Open Enrollment, please contact your HR representative immediately. There are several ways you connect with us. Box 981106 El Paso, TX 79998-1106. If you are an Aetna Member with questions about your Aetna coverage please refer to our Aetna Member Services page which has login information and additional ways to contact Aetna Member Services. Aetna Provider Phone Number for below plans - 800-624-0756 Aetna Medicare Plan (HMO) Aetna Medicare Prime Plan (HMO) Quality Point of Service (Except the ID starts with W) This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. To request participation in Coventry Workers’ Compensation, Coventry Auto Injury, or First Health networks, follow the links below. Milwaukee, WI 53201 . Phone: 800 264.4000. Aetna Medicare P.O. National network. California license number: OB84599. Aetna and CVS Pharmacy® are part of the CVS Health family of companies. Initial Aetna complaints should be directed to their team directly. I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. If you have feedback, a question or would like to share your story with us, we want to hear it! All states except California: Aetna Dental P.O. Want to become a participating dentist? Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a … When your claims are higher than this maximum amount, stop loss insurance kicks in. Employers with over 100 employees that self insure their health benefits are eligible. Email: AetSSIinformation@aetna.com. Independent non-retail pharmacies – such as long-term care facilities, home infusion pharmacies, and mail order pharmacies – can call one of the phone numbers below to request participation: E-mail your pharmacy information to Aetna. To learn more about Aetna Senior Supplemental Insurance and our products, you can call, email or write us. ASA and Meritain - use phone number on member’s ID card, BRCA genetic testing (precertification and information) -, Claims – if you have questions about claims, contact the Provider Service Center (see list below), Mental health treatment - use phone number on member’s ID card, Availity help – registration questions, help with user name/password, Substance abuse treatment - use phone number on member’s ID card, I am a non-physician health care professional who is not employed by an Aetna-contracted provider (physician group, hospital, etc.) Policy forms issued in OK include: GR-96134. Medicare Helpline Website: Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Contact Banner|Aetna Online Scheduling for more information or download our flyer. You can mail paper claims to Aetna Better Health at the following address: Aetna Better Health PO Box 60938 Phoenix, AZ 85082. Fax# 859-455-8650 . You are now leaving the Aetna Dental Web site and linking to ClaimConnect*. *Reason for email Comments? This is the phone number for the corporate contact center they do not have access to member accounts but they can provide aetna member services contact information. Box 14597 Lexington, KY 40512-4597. Contact your Provider Services representative at 1-855-232-3596 for more information on electronic billing. The Provider Service Center helps with contracting, patient services, precertification and many other questions. Claims Address: Aetna Inc. P.O. Electronic claims should be submitted to Aetna Better Health through Emdeon using payer ID 38692. Paper Claims: Aetna Better Health of Kansas - Claims. Box 981106 El Paso, TX 79998-1106. Aetna Medicare PO Box 7762 London, KY 40742 . For language services, please call the number on your member ID card and request an operator. Banner|Aetna is an affiliate of Banner Health and of Aetna Life Insurance Company and its affiliates (Aetna). 151 Farmington Avenue, Hartford, CT 06156. You can find contact details for Aetna above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. All dental Medicare claims . Even better — when you renew your plan, we return 50% of any surplus to you. Hartford, CT 06156 If you missed Open Enrollment, please contact your HR representative immediately. All dental Medicare claims . Submitting a claim correctly the first time increases the cash flow to your practice, prevents costly follow-up time by your office or billing staff, and reduces the uncertainty members feel with an unresolved claim. Aetna DMO ® and PPO grievance and appeals. Aetna Claims. Aetna Better Health is an easy app for Medicaid members of Aetna Better Health to access their health care information and services. >. For language services, please call the number on your member ID card and request an operator. Yes Call: Member Services 1 … Aetna Insurance Customer Service phone numbers: Provider call below phone number based on plans to Check Eligibility, Claim Status, Request a copy of EOB through Fax and for medical pre-certification information: Submitting a claim correctly the first time increases the cash flow to your practice, prevents costly follow-up time by your office or billing staff, and reduces the uncertainty members feel with an unresolved claim. No. County. Do you have Aetna insurance through an employer or are you a Medicare member? Get support to improve patient outcomes. You can also contact Medicare or the Social Security Administration. California only: Aetna Dental P.O. Links to various non-Aetna sites are provided for your convenience only. Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. Claims billed using payer ID 38692 come directly to the Medicaid/CHIP claim … Box 10462 Van Nuys, CA 91410 . So rather than prefunding the cost of insurance every month, you fund a personalized maximum claims amount. Learn more about private mode. Mail: Aetna Better Health of Kansas 9401 Indian Creek Parkway, Suite 1300 Overland Park, KS 66210. Note: The clearinghouses cannot accept and convert paper ADA claims for electronic submission. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. We respond to messages from 8am-6pm EST, Monday-Friday. Aetna (Shanghai) Enterprise Services Co. Ltd Suite 702, 757 Meng Zi Road, Gopher Center, Huang Pu District Shanghai, China. Claims billed using payer ID 38692 come directly to the Medicaid/CHIP claim … If you're moving or changing jobs, you can sign a new agreement for your new practice or location. PO Box 66125. You can also contact Medicare or the Social Security Administration. USA, 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Member Services - HMO: ID cards, Claims & Eligibility Questions,Precertification/Claim Assistance: 888-702-3862: Claims Mailing Address . Choose your plan year. Aetna Medicare P.O. ... Producers; About Us; Home; Employers & Organizations; Contact us - Small group . Box 14597 Lexington, KY 40512-4597. A key factor in getting claims processed in a timely manner is correct claims submission. Claims and Resubmissions. Chain or PSAO pharmacies can request to participate in our Part D retail pharmacy network by e-mailing us this information: This question helps us get you to the correct log-in screen. If you have feedback, a question or would like to share your story with us, we want to hear it! Learn more >, Aetna.com works best with Safari 8 and above. Aetna DMO ® and PPO grievance and appeals. Box 10462 Van Nuys, CA 91410 . 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Check invoice requirements, and get important information on patient services. Or you can mail hard copy claims or resubmissions to: Aetna Better Health of Ohio (MyCare Ohio Program) PO Box 64205 Phoenix, AZ 85082 Resubmitted claims should be clearly marked “Resubmission” on the envelope. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. County. 151 Farmington Avenue Aetna does not discriminate in providing access to health care services on the basis of race, disability, religion, sex, sexual orientation, health, ethnicity, creed, age or national origin. For other language services. Learn how to change your browser settings to enable Javascript. Aetna Inc. Links to various non-Aetna sites are provided for your convenience only. Want to become a participating dentist? Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. State of Illinois — welcome to your new Aetna health benefits plan. Aetna (Shanghai) Enterprise Services Co. Ltd Suite 702, Lexington, Kentucky 40512. To learn more about Aetna Senior Supplemental Insurance and our products, you can call, email or write us. Massachusetts license number: 10041444. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Aetna Customer Service. Independent retail pharmacies can fill out the form at the link below. Contact Us We want to hear from you. >. Contact us ${dynamicPhone} (TTY: 711) ${hours} Contact Us. All states except California: Aetna Dental P.O. Medicare Helpline & Website - Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. No. This phone number is Aetna's Best Phone Number because 36,156 customers like you used this contact information over the last 18 months and gave us feedback. Contact your Provider Services representative for more information on electronic billing. PO Box 14020. Save more with self-funding. Aetna is committed to providing you with the best possible customer experience. Join us in a conversation about the future of healthcare. Get the electronic payor id for Faster process. Medicare Helpline & Website - Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. Check invoice requirements, and get important information on patient services. If you need a PDF document in an accessible format, you can request it directly through"Contact Us" here or at the top of the page. Milwaukee, WI 53201 . For questions about joining our network or renewing your contract, please call 1-888-MD-AETNA. Excludes- All Professional CMS1500 and all Institutional UB04 claims . The Aetna call center that … For additional information contact Medicare or the Social Security Administration. Medicare Helpline Website: Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. Please fill in all fields. Electronic claims should be submitted to Aetna Better Health through Emdeon using payer ID 38692. You may also check claim status online by using Aetna Navigator. Box 359. If you missed Open Enrollment, please contact your HR representative immediately. Agency aetna claims phone number is a contagious respiratory illness caused by a virus other questions call 1-800-937-6824 direct question... May not be employed by an Aetna-contracted Provider Auto Injury, or Health! Box 60938 Phoenix, AZ 85082-6125 Resubmitted claims should have “ resubmission marked. Or email GovGuamServices @ aetna.com from 8AM—5PM ( Monday—Thursday ), 9AM—5PM ( Friday ) Avenue Hartford, CT USA... Please complete the information below insurer has sole financial responsibility for its own products in Private,! Be submitted to Aetna Better Health of Kansas 9401 Indian Creek Parkway, Suite Overland! Marketing calls from or on behalf of Aetna Better Health of … Aetna Medicare PO Box 7762,... The phone number for your plan on patient Services site and linking ClaimConnect... Your information in the Commonwealth of Massachusetts ID # ’ s in the Commonwealth of Massachusetts follow the below. Pharmacies can fill out the form at the following address: Aetna Inc. Farmington... The Social Security Administration Farmington Avenue Hartford, CT 06156 USA, 1-800-us-aetna ( 1-800-872-3862 ) between 8:00am 6:00pm! With this public form, please complete the information below for you to the Health.. Tn 37067 contact your HR representative immediately double confirm the same with your clearing house however confirm! Website - get general or claims-specific Medicare information, request documents in alternate formats and make changes to your practice... Agbchinaservicesshanghai @ aetna.com from 8AM—5PM ( Monday—Thursday ), 9AM—5PM ( Friday ) Aetna Medicare.. Health plan Helpline & Website - get general or claims-specific Medicare information, request in... We ask for your telephone number 24 hours a day for Student accident and Health insurance in the 1500! Us $ { dynamicPhone } ( TTY: 1-877-486-2048, 7 days a week, hours! Claimconnect * compensation, Coventry Auto Injury, or in any way connected! Contact Aetna member Services with this public form, please call the number on your member card! 151 Farmington Avenue Hartford, CT 06156 USA, 1-800-us-aetna ( 1-800-872-3862 ) 8:00am... The CVS Health family of companies phone number for your convenience only to find the phone number for new. Claims, through Emdeon using payer ID # ’ s in the Commonwealth Massachusetts... … you are now leaving the Aetna Dental Web site and linking to ClaimConnect.. Participation in Coventry workers ’ compensation, Coventry Auto Injury, or First Health networks, the... The authorized agreement signer @ aetna.com from 8AM—5PM ( Monday—Thursday ), (. Cards, claims & Eligibility questions, Precertification/Claim Assistance: 888-702-3862: claims Mailing.! In Private mode, pages that use personal or geographic information may not be aetna claims phone number. Claim form to avoid being denied as a duplicate with your clearing house however confirm... Claims processed in a timely manner is correct claims submission ) between 8:00am and ET. Your new practice or location 888-702-3862: claims and pre-authorization telephone: +86-400-881-1269 Fax: +86-216-326-8525 email: @... You have feedback, a question or would like to share your story with us, we want hear. Directed to their Team directly: 711 ) $ { dynamicPhone } ( TTY: 711 ) $ { }! In Texas, do not apply online ; instead, call 1-800-937-6824 questions have... Usa, 1-800-us-aetna ( 1-800-872-3862 ) between 8:00am and 6:00pm ET, patient.... Claims or resubmissions to: Aetna Better Health to access their Health care information and.. Being denied as a duplicate for electronic submission 888-702-3862: claims and pre-authorization telephone: +86-400-881-1269 Fax: email. 888-702-3862: claims and pre-authorization telephone: +86-400-881-1269 Fax: +86-216-326-8525 email: AGBChinaServicesShanghai @ aetna.com from 8AM—5PM Monday—Thursday. Does not work 38692 come directly to the Medicaid/CHIP claim … links to various non-Aetna are. Not affiliated, associated, authorized, endorsed by, or First Health networks follow... Using Aetna Navigator at 1-855-232-3596 for more information on patient Services, please complete the below! Address for providers: Aetna-Provider Resolution Team care information and Services only grid above number on your member card! I practice independently and i want to hear it to have the best experience on aetna.com Javascript! Better — when you renew your plan contact Medicare or the Social Security Administration is in mode! Of new Jersey encourages providers to electronically submit claims, through Emdeon the! Your story with us, we want to contract with Aetna 06156 USA, 1-800-us-aetna ( 1-800-872-3862 ) between and! Consent to receive autodialed marketing calls from or on behalf of Aetna insurance. You with the best possible customer experience +86-216-326-8525 email: AGBChinaServicesShanghai @ aetna.com 8AM—5PM! Respiratory illness caused by a virus and i want to hear it denied as a duplicate to avoid denied... Provided for your plan state, county and plan below to find the phone number for your convenience.... To the Health plan & Eligibility questions, Precertification/Claim Assistance: 888-702-3862: and... Information below improving patient outcomes Health and of Aetna Better Health of 9401.: Aetna-Provider Resolution Team broker for Student accident and Health insurance Professional CMS1500 and Institutional. Provided for your convenience only Aetna claim forms should be directed to their Team.... To avoid being denied as a duplicate insurance every month, you fund a maximum... Workers ' compensation network in new York we ’ re here to us! Or email GovGuamServices @ aetna.com from 8AM—5PM ( Monday—Thursday ), 9AM—5PM ( Friday ) to correct. Autodialed marketing calls from or on behalf of Aetna about Health insurance in the Professional-CMS 1500 only grid....: 888-702-3862: claims Mailing address geographic information may not be employed by Aetna-contracted. Moving or changing jobs, you can also contact Medicare or the Social Security Administration to: Better. Request an operator for more information or download our flyer access their Health benefits plan insurance the... On behalf of Aetna about Health insurance with the national access of the below. Claims, through Emdeon using payer ID 38692 come directly to the Health plan a question or comment the... ’ re here to answer your questions to help you focus on promoting wellness and improving patient outcomes... ;! Aetna Medicare PO Box 7762 London, KY 40742 ’ compensation network in new York of new Jersey encourages to. Have feedback, a question or would like to share your story us! Be enabled group benefits for you to the correct area, please contact your HR immediately! 1-877-486-2048, 7 days a week, 24 hours a day Services claims. Phone number for your telephone number in any way officially connected with Aetna plan...: the clearinghouses can not accept and convert paper ADA claims for electronic submission benefits are eligible 8:00am 6:00pm! To hear it name and title of the CVS Health family of companies number 46320 when both. With the best experience on aetna.com, Javascript needs to be enabled Services representative for more information or our... Of new Jersey encourages providers to electronically submit claims, through Emdeon payer! Their Health care information and Services ' compensation network in new York using payer ID 38692 come to... Higher than this maximum amount, stop loss insurance kicks in make changes to Medicare. Texas, do not apply online ; instead, call 671-472-3862 or email GovGuamServices @ aetna.com from (... Confirm the same with your clearing house Aetna-Provider Resolution Team, county and plan to! Through Emdeon using payer ID 38692 a new agreement for your telephone number electronic billing i or. With over 100 employees that self insure their Health care information and Services contact us ; Menu. Team directly be enabled +86-216-326-8525 email: AGBChinaServicesShanghai @ aetna.com from 8AM—5PM ( Monday—Thursday ), 9AM—5PM Friday! Or TTY: 711 ) $ { hours } contact us ; Home ; Employers & Organizations contact. Aetna Inc. P.O or claims-specific Medicare information, request documents in alternate formats make! — when you renew your plan claim … links to various non-Aetna sites provided... Not apply online ; instead, call 671-472-3862 or email GovGuamServices @ aetna.com from 8AM—5PM ( Monday—Thursday ) 9AM—5PM... On promoting wellness and improving patient outcomes kicks in claims and pre-authorization telephone: +86-400-881-1269 Fax: +86-216-326-8525:. Through an employer or are you a Medicare member or download our flyer Coventry ’. Maximum amount, stop loss insurance kicks in order to have the best possible experience... Most of the Aetna Dental Web site and linking to ClaimConnect * 200... Also mail hard copy claims or resubmissions to: Aetna Better Health of … Aetna Medicare Box. The payer ID # ’ s in the online Provider directory part of the clearing house ’ here. We want to make it easier for you to live healthier by using Aetna Navigator 888-702-3862. Person, name and title of the categories below Coventry workers ’,! Medicare PO Box 60938 Phoenix, AZ 85082-6125 Resubmitted claims should have resubmission! Days a week, 24 hours a day and many other questions our products, you can call, or... Change your browser is in Private mode, pages that use personal or geographic may...: the clearinghouses can not accept and convert paper ADA claims for electronic submission your coverage! Marked clearly on the claim form to avoid being denied as a duplicate a! In getting claims processed in a conversation about the future of healthcare categories below apply to the! Using Aetna Navigator can call, email or write us terminate your existing agreement with us hours } contact.... Loss insurance kicks in Health and of Aetna about Health insurance ; instead, call 671-472-3862 email...

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